Some of the basic rules of communication also apply in social media. Here are 3 ways you can make the most out of your social media conversations.
1. Listen - this is probably the most important one. You need to actually listen to what people are saying. Pay attention to them, and let them say their piece before you say yours. People LOVE talking to good listeners.
2. Add value – you need to actually add value to the conversation. Whether it’s entertainment value, or helpful advice, try to add something that will somehow help the other person.
3. Build upon their thoughts – don’t just reply to everything they say with “Yea, I agree.” Tell them WHY you agree…and add your thoughts. Expand on the conversation if you want it to keep growing.
I hope these 3 tips will help you interact better in social media. What social media channels do you currently use?
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